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Terms of Use

Effective Date: 1st of April, 2026

Welcome to Urban Legends World International Limited (“Urban Legends World,” “we,” “our,” “us”). By accessing or using our website www.urbanlegendsworld.com, booking services, or engaging with our event rentals and entertainment offerings, you agree to comply with and be bound by the following Terms of Use. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you confirm that you are at least 18 years old or have parental/guardian consent. Your continued use of the site constitutes acceptance of these Terms.

2. Services Provided

Urban Legends World offers event rentals and entertainment services, including but not limited to:

  • Mascot rentals
  • Inflatable castles and water slides
  • Event games
  • Ushering and event crew services

Bookings may be made through our website, via quote requests, chat systems, phone calls, or direct payment transfers.

3. Booking & Payment

  • Users may request a quote or make bookings directly through our WooCommerce system.
  • Payment options include full payment or partial payment, depending on the system adopted at the time of booking.
  • Transactions may be completed online or outside the website via approved transfer systems.
  • All bookings are subject to confirmation and availability.

4. Cancellations & Refunds

  • Cancellation policies vary depending on the service booked.
  • Refunds, if applicable, will be processed according to the terms communicated during booking.
  • Urban Legends World reserves the right to decline refunds for services already rendered or for cancellations made outside the permitted timeframe.

5. User Responsibilities

By using our services, you agree to:

  • Provide accurate information during booking.
  • Ensure safe use of rented equipment.
  • Supervise children and guests during events.
  • Comply with all safety instructions provided by our staff.

6. Safety & Liability

  • All equipment is maintained, cleaned, and inspected for safety.
  • Our staff are trained to work professionally with children and large groups.
  • Urban Legends World is not liable for injuries, damages, or losses arising from misuse of equipment or failure to follow safety guidelines.

7. Intellectual Property

All content on our website, including text, images, logos, and branding, is the property of Urban Legends World International Limited. Unauthorized use, reproduction, or distribution is prohibited.

8. Communication

By submitting a booking or quote request, you consent to being contacted by Urban Legends World via phone, WhatsApp, email, or chat regarding your transaction.

9. Privacy

We respect your privacy. Personal information collected during bookings will only be used to process your request and deliver services. For more details, please review our Privacy Policy.

10. Modifications

Urban Legends World reserves the right to update or modify these Terms of Use at any time. Changes will be effective upon posting on our website.

11. Governing Law

These Terms of Use are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved under Nigerian jurisdiction.

12. Contact Information

Urban Legends World International Limited
📍 4, Makinde Street, Alausa, Ikeja, Lagos State
📱 WhatsApp: +234 803 428 7058
🌐 Website: www.urbanlegendsworld.com

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